How VoIP Phones Improve Communications
One of the best attributes of a cloud-based business phone service is that a company can easily manage and house all of the hardware and software. There is no need for a bunch of space consuming servers in your closet or hiring additional IT resources to manage the system. Of course users still need something on which to make and receive calls and fortunately you’ll have many choices depending on how you work. You can chose from a business VoIP phone, a VoIP softphone or options that let your smartphone function just like a VoIP handset.
What Exactly is VoIP?
A VoIP or IP phone is simply a physical handset that uses Voice over Internet Protocol technology that lets your company phone calls be dialed and received over an IP network (like the Internet) instead of using the traditional Public Switched Telephone Network (PSTN). Using modern equipment and cutting edge technology the audio from the telephone call is digitized into micro packets of data (much like the data of a YouTube video). Phone calls are then able to be instantly routed through a private IP network or over the public Internet. IP Phones (Internet phones) practically look and feel identical to traditional office handsets; they just use more enhanced technology behind the scenes and offer a ton of features and reporting that you won’t find in a traditional phone system. Chances are that you’ve even used a VoIP handset without noticing it. Since VoIP phones interface with the office VoIP system software, they will provide features for your business telephone that are not available with old school office phone systems.
VoIP phones deliver amazing features such as call forwarding, music on hold, conferencing, speed dialing, transferring, and remote access to voicemail. They deliver seamless integration with all cloud applications with no third-party devices required. Now is the time to compare prices and features on the latest VoIP solutions for business.
What are the Main Advantages of a VoIP Phone?
The combination of IP-based call routing, digitized audio, intelligent IP-PBX software, and phone softkeys makes what would otherwise be a simple phone into a robust top of the line communications tool. The software delivers a level of intelligence and functionality that we typically associate with smartphones. Furthermore, the programmability can be done remotely so you don’t usually need someone on premise to update or maintenance the system. It all can be managed from the cloud. This flexibility lets “your phone” move with you, even if you are not at the office. Simply login to any other VoIP phone that is actively connected to your office network or the Internet and it’s as if you are at your desk using your normal desk phone. Furthermore, phones using IP telephony allow for better audio quality than traditional digital and analog phone systems.
Installation and Support of VoIP Phones
It’s best to entrust the installation and configuration of your VoIP phones to a qualified VoIP supplier or to your in-house IT person who can handle standard hardware and configuration troubleshooting for your internet phones.
A VoIP softphone is an excellent choice for people who travel frequently or work from home, but who still want to be as connected as if they were in the office. It offers all of the features of a VoIP handset without the hardware.