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How Much Does VoIP Business Service Cost in 2023?

VoIP Service usually costs around $40 – $55 a month (per user) for unlimited domestic calls. Businesses can get VoIP service on 15 stations for around $2,600 – $7,000, or up to 50 extensions for around $25,000. Calculate your cost, start here:

VoIP Service usually costs around $13 – $56 a month (per user) for unlimited domestic calls. Businesses can get VoIP service on 15 stations for around $2,600, or up to 50 extensions for around $18,5005. Depending on your business communication needs, VoIP costs may even be much cheaper.

VoIP service transforms your analog voice phone calls into packets of data, then sends it to broadband computer networks to be translated back into voice.

VoIP service can improve your business by routing your outbound telephone calls over the Internet, converting the data to analog, and sending it to the existing telephone network so a VoIP call can connect to regular landline or telephone. Most VoIP services are consumer-based but business VoIP is growing at a fast rate. Business VoIP is available from companies like Vonage, RingCentral, and Fonality.

Most Affordable VoIP Service Companies Include:

  • RingCentral
  • Vonage
  • 8×8 Inc
  • Ooma Office
  • OnSip
  • Grasshopper

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It’s expected that landline phones will soon be obsolete. For households, landlines are largely being replaced with cell phones. However, for businesses, this is not an effective option.

Slapping a cell phone number on your business’ advertising looks tacky and cheap. But if landlines are becoming Vo, what’s the answer? The answer, dear reader, is VoIP.

What is VoIP? VoIP is a communication technology that allows you to transmit your voice over the internet, rather than traditional phone lines. This gives you much greater control over your phone lines and also cuts costs.


VoIP has been around since 1995, but few could have predicted the market dominance it would attain.

In this article, we’ve pulled together a collection of different ways that VoIP can help your business. We’re experts in helping businesses get the best deal, so if you’re ready to make the switch, then we can help!

What is VoIP?

Buyers GuideWe’ve started by throwing acronyms at you, so it’s only natural that you’re wondering “what is VoIP?”

VoIP’s meaning is Voice Over Internet Protocol. Put simply, it refers to transmitting your voice over the internet, rather than using conventional phone lines.

There are a variety of codecs that can be used to transmit your voice, but they all give the same result. In practice, there is very little difference in how it is used compared to a traditional phone.

So how can it help?

Business VoIP Service Can Save You a Heap of Cash

The biggest boon for business comes in the savings that VoIP can give you. The typical cloud VoIP service will cost you around $10 per user per month.

One business line can cost around $30 per month. You must also factor in that each new user will require a new line.

When you use VoIP, you only need it to be installed once. Depending on your internet speed, it can handle multiple users on a single line, which dramatically cuts costs. You won’t be paying to have multiple lines installed either: after the initial installation, the work is done.

VoIP phones can also lower your bills. You pay nothing for internal calls on a VoIP service, and usually pay lower rates on external calls. This means that money can be spent on other business necessities.

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VoIP Offers Compelling ROI on Features for Business

Your old-fashioned phone line has just one use. You can use it as a phone. Is that enough to justify their costs?

In comparison, VoIP services have some incredible benefits:

  1. Call forwarding: are you going to be out of the office for a while? Then set up your VoIP phone to forward incoming calls to your cell phone, without having to give your cell phone number to customers.
  2. Voicemail to Email: this service can transcribe your voicemails and email them to you. If you can’t access your voicemail, this keeps you in the loop.
  3. Call parking: if you need to be on the move while talking to your clients, this is a feature you can’t pass up. Call parking means that you can put a call on hold before resuming the call on another device.

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Many VoIP packages also offer an automated greetings service to direct your customer’s calls.

Voice Over Internet Protocol Installation is a Breeze

Running phone lines into your business is disruptive. That’s just a fact. In some cases, you may even need to close for a day so that the phone company can do the work.

When you install a VoIP system, it’s dead easy. If you’ve already got an internet connection, your business can use VoIP. No disruption, no mess, no fuss.

What’s more, if you find that you like using VoIP, you can issue employees with VoIP wireless phones. What is VoIP wireless phone technology? It lets you make calls over VoIP anywhere that you can connect to WiFi.

This means that if you’re grabbing a bite at a cafe, you can connect to their WiFi and make an internal call for free. Not bad, right?

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VoIP Service Offers Increased Flexibility and Cuts Expenses

Some VoIP services aren’t limited to voice calls, either. If you need videoconferencing, then you can forget about using Skype or Hangouts. Just grab your VoIP phone and start videoconferencing!

While this is an extra feature and may incur further costs, it can’t be beaten in terms of convenience. VoIP service can cut telecommunications by more than 50%.

VoIP For Business Gives a Professional Image

Bringing cellphones into meetings is inappropriate and unprofessional. When you put your cell phone number on a business card or advertisement, it doesn’t look professional. You need a business number for that.

When you get a VoIP system, you can get a business number cheaply and easily. What’s more, if you prefer to talk on your cellphone, you can just redirect it to your cell. It will still look professional and make your company look better.

VoIP numbers aren’t tied to any specific location either, so there is a high degree of customization available. Need to change your number? You can do that in a second.

Voice Quality is Higher with VoIP – Making it Worth the Money

How many times have you answered the phone and not been able to understand what the person is saying? How many times have they not been able to understand you?

Unlike cell phones, VoIP doesn’t depend on signal quality. If you’ve got an internet connection, your voice will be clear.

In comparison to old-fashioned phones, you also get higher voice quality. While it depends on your speed and bandwidth, you will probably get crisper audio than you would on a traditional phone.

VoIP For Better Quality

It Won’t Matter if Your Line Goes Down

If you use a cloud VoIP provider, it won’t even matter if you lose power in your building. You can redirect calls to a cell phone or a traditional phone with no issues.

No more losing business because of circumstances outside of your control. You can still do business, no matter what.

Better Customer Support

Calling the phone company for support can be a torturous experience. VoIP services tend to offer much better customer support than their traditional alternatives.

VoIP services also have better user interfaces for complex operations such as call forwarding. Thanks to its basis in modern technology, all of these tasks become easy.

Work From Around the World

As long as you have a WiFi connection, you can use a wireless VoIP phone. This means that if you have remote employees, you can communicate with them, wherever they are in the world.

Traditionally, you would need to get them on Skype if you wanted to talk. Today, you can just call them up. No more international call rates, no more communication breakdowns: it’s that easy.

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Company Expanding? VoIP Expansion is Easy

VoIP systems are almost infinitely scalable. If you need to add new numbers and phones to the system, you can do that with just a phone call or an email.

As soon as you’ve got your account altered, you can add the phones to the network. No setup fees, no additional lines, just a small increase in your costs.

No matter the size of your business, you can make your VoIP system work for it.

Frequently Asked Questions

Wondering about switching your business over to a VoIP system? It’s only natural that you have some questions. In this section, we’re going to answer some of the most common questions that come up about VoIP services.

How Fast Does My Internet Need to Be to Use VoIP?

If you want to use VoIP to the best of its abilities, then you’ll need a solid internet connection. You will need a connection with a bandwidth of at least 90 kbps per phone. If you want the best sound quality, you’ll need a bandwidth of 160 kbps per phone.

VoIP Internet Speed

Can I Keep My Current Phone Number?

If you already have a business number associated with your company, changing it can be a tremendous pain. It can cause communication problems with regulars and necessitate making new advertisements, etc.

When you switch to VoIP, you will be able to keep your old phone number. This means the business can carry on as normal once you’ve switched.

Do I Need to Keep My Old Phone Service?

If you’re not within the minimum contracted service period, you can normally cancel your phone service when you switch to VoIP. This alone can be a substantial saving for most businesses.

Is VoIP Secure?

While the security protocols vary from company to company, VoIP services are usually more secure than their traditional counterparts.

VoIP is a Good Investment

We hope that you now feel informed on VoIP. If you started this article wondering “what is VoIP,” we hope that you now feel empowered to make the switch.

Would you like to read more articles about business telephony? Then check out our blog, where you can find articles like this one on call center services.

Do you have some questions that you’d like us to answer about VoIP? Ready to make the switch? Get in touch with us!

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