How Much Do Interactive Kiosks Cost in 2023?

Cost and Configuration Guide

Interactive Kiosks cost between $559 to $4,700 depending on display size, interface, and items such as ticketing, POS, or retail marketing. Other factors may include internet access, using digital photos, trade shows, or human resources.

Kiosk hardware cost depends on indoor or outdoor use, mounting, PC, touchscreen, and peripheral configurations:

INDOOR/OUTDOOR KIOSKS

The greatest impact on kiosk cost is whether the kiosk is for indoor or outdoor use. Outdoor kiosks by definition cost considerably more than indoor kiosks because of the many upgrades and changes needed for a kiosk to operate in wide temperature ranges and weather.

Outdoor kiosks require water-sealed, outdoor powder-coated enclosures, internal heating and cooling systems, wide-temperature RAM and wide-temperature solid-state drives, high-brightness LCDs with cooling technology to allow exposure to sunlight and several other outdoor kiosk modifications.

Indoor 21.5” base pricing with no stand or peripherals ranges from $1,110 to $2,020 depending on CPU, RAM, and Video Card configuration.

Outdoor 21.5” base pricing with no stand or peripherals ranges from $2,803 to $3,702 depending on CPU, RAM, and Video Card configuration.

MOUNTING

The next fundamental question is how is the kiosk mounted? To a wall, or on a stand? Or maybe a countertop/desktop? A wall-mount is lower cost and works great if you happen to have a wall in the right place, while a stand can be deployed anywhere but is more costly and does require some available floor space.

There are also different types of kiosk stands. There are lower-cost alternatives that are small and typically do not securely enclose any peripherals, and higher-end kiosk enclosures that have internal locking compartments for peripherals and accessories. Kiosk stand choice can also affect custom decals or branding that may be wanted on the kiosk.

COMPARE KIOSK QUOTES

This cost can vary from a low-end J1900 CPU with 4GB RAM and onboard video to an i7 CPU with 32GB RAM and a 4GB video card.

The PC used in the kiosk is no different from a functional perspective than any desktop PC. Like a desktop PC, there are configuration choices including CPU, RAM, graphics, connectivity, and operating system that must be tailored to the software application that will be running on the kiosk.

Also, does the kiosk need to connect to the internet? How? WiFi, wired LAN, or 3G/4G cellular? All of these choices impact the price.

TOUCHSCREEN

The choices made can vary the cost from no touch or keyboard (display only), to both touchscreen and keyboard.

The choice to use a touchscreen, keyboard, or both should be based on the application software and how much data the user may be expected to input. A touchscreen works best on a larger screen size when the user is presented with clear touch choices on the kiosk screen, with little or no keyboard input required. If some keyboard input is required, a virtual keyboard can be used for that.

If the user is required to input a lot of data, a keyboard with a pointing device like a trackball may be mounted on the front of the kiosk.

PERIPHERALS:

Kiosk peripheral choices can range from none to many including kiosk printers, credit card readers, barcode scanners, keyboards, RFID readers, cameras, and more.

The peripheral choice is tied to the application. For example, a payment kiosk may require a credit card reader, a bill acceptor, or a chip reader while an internet access kiosk or information kiosk usually has no peripheral requirements.

How Much Do These Kiosks Cost?

Now it’s time to talk about money. How much does a touch screen kiosk cost exactly? The answer varies.

Here are some baseline prices you can expect as you shop for your kiosk:

$1,126 for base indoor kiosk
$770 for bill validator
$71 for the card reader
$40 for kiosk software
$990 for the enclosure
$184 for keyboard
$188 for upgraded CPU
$790 for internal thermal kiosk printer
$420 for a 15-inch LCD touchscreen
$459 for a 17-inch LCD touchscreen

There are extra prices associated with getting your touchscreen kiosk up and running. These are as follows:

$320 for initial project management
$1,050 for installation
$3,609 for 36 months of software support
$1,850 for 36 months of management software

That puts your total at $11,600+ per kiosk. Some of those prices, such as the continued software support and management software, are recurring. You’ll have to pay for those every three years.

What are the benefits and applications of touchscreen kiosks?

Touch screen interactive kiosks, also known as self-serve kiosks, place 24/7 access to products and services in any location for the benefit and convenience of users and customers. Kiosks are a force multiplier and allow owners to broaden and enhance their reach to their customers. Below are just a few examples of indoor and outdoor kiosk applications:

INFORMATION KIOSKS and INTERNET ACCESS KIOSKS

Information and internet access kiosks are a broad application area. These kiosk applications usually allow users to browse and interact with information on websites in a controlled way that would give the kiosk user the ability to visit certain selected pages. This is done by using a product referred to as “browser lock-down” software, which is available from several providers.

Some common information kiosk applications include:

Wayfinding Kiosk: This provides a map and directory to the user for use in parks and recreation areas, events, building lobbies, cemeteries, etc. These touch kiosks usually do not require any additional kiosk peripherals.

Product Lookup Kiosk and Price Check Kiosks: Provides online access to product information and/or pricing. These kiosks may include a barcode scanner for easier product and price lookup.

Trade Show kiosk: Touch kiosks are perfect to take to trade shows because they can present booth visitors with a huge amount of product information along with marketing material, photos, videos, etc. And the kiosks can capture visitor information for follow-up using a barcode scanner or magnetic card reader. These kiosks usually include a barcode scanner and/or magnetic card reader to capture visitor information for lead follow-up.

Museum Kiosk: Museums love interactive kiosks. What better way to enhance and deepen a museum exhibit than with a large-screen, interactive touch kiosk that can display a wealth of information to the visitor? From hi-resolution photos to HD videos, these kiosks can be any size but usually tend to be larger, 32” and up, to present the user with greater impact.

TASK SPECIFIC and SELF-SERVE KIOSKS

Touch kiosks can perform a wide range of tasks for users including registering users for events, self-check-in, accepting payments and donations, point of care, access control, and more.

Some common task-specific and self-serve kiosk applications include:

Check-in Kiosks

Hotel check-in, flight check-in, community event check-in, healthcare check-in, and child-check-in are among dozens of kiosk check-in applications in common use. These kiosks typically have peripherals like a label printer, barcode scanner, and card reader for check-in verification and validation, but could also just be a touch screen with no additional peripherals.

Visitor Kiosks

Many companies require visitors to log in when they arrive, confirm their appointments, and to wear visitor badges while in the building. A kiosk can perform all of these tasks for the user including taking a picture of the user and even creating the visitor badge. A webcam, barcode scanner, card reader, and specialized printer can all be used by the kiosk for this application.

Access Control Kiosks

Access control and security kiosks are used to verify a user’s identity, and then allow access to a building, room, or another secure area. Gate control kiosks are outdoor kiosks that control gate access. These kiosks may have peripherals that include biometric scanning, such as fingerprint or palm, barcode, and magnetic card readers, and cameras.

Payment Kiosks

Accepting payments is a natural self-service application for kiosks. If a website can accept a payment, so can a remote kiosk. Usually, a credit card reader is used for most applications, but a bill acceptor can also be used, and even more exotic peripherals such as check readers and bill recyclers can also be used in the high-end machines. Bill payment kiosks with these kinds of peripherals need to have specific software developed exclusively for their use.

Donation Kiosk

Donation kiosks are another form of payment kiosk. Typically a donation kiosk is simpler, and most commonly may only use a card reader to accept the donation.

Point of Care Kiosks

Used in hospitals and assisted living facilities and retirement homes, point of care kiosks, or POC, are typically mounted on walls in hallways to document patient ADLs (Activities of Daily Living) and pertinent care for Medicare billing and to retain accreditation and rating.

Compare Interactive Touch Screen Kiosk Pricing

Kiosk Type	Display	Options
Touch Kiosk Stand	21.5" to 27"	Barcode Card Reader Webcam Printer Keyboard More...
Secure Kiosk Enclosure	21.5" to 27"	Keyboard Barcode Printer Casters More...
Outdoor Kiosk Stand	18.5" to 27"	Barcode Card Reader Webcam More...
Secure Standing Kiosk Enclosure	21.5" to 27"	Barcode Card Reader Printer Webcam Custom Graphics More...
Touch Kiosk Stand	21.5" to 47"	Printer Barcode Card Reader Webcam Custom Graphics More...
Secure Standing Enclosure Kiosk	21.5" to 27"	Barcode Card Reader Webcam Printer Keyboard Custom Graphics More...
Kiosk Stand	21.5" to 47"	Keyboard Barcode Printer Casters More...
Touch Kiosk All-In-One	15" to 55"	Barcode Card Reader Webcam More...
Outdoor Touch Kiosk	18.5" to 55"	Barcode Insert Reader Webcam More...
Kiosk Wall-Mount Enclosure	15" to 24"	Barcode Card Reader Webcam More...

How to Select the Right Interactive Kiosk for Your Business

When selecting an interactive kiosk for your business, there are several factors to consider. Firstly, it is important to determine the types of services or information you would like customers to have access to via the kiosk. For example, you may wish to provide product information and pricing details; customer service options; online payment processing; loyalty program features, or other services.

Once you have determined the types of services or information you wish to provide, it is important to select a kiosk that meets your needs. Consider factors such as the size and design of the kiosk; how secure it is; whether it will be able to integrate with existing systems in your business; and if there are any additional features you may require.

It is also important to consider the cost of purchasing and installing an interactive kiosk, as well as ongoing maintenance. Maintenance costs can include software updates, hardware repairs, and training for staff members who will use the kiosk. Finally, be sure to select a supplier who offers high-quality customer support.

With the right selection, an interactive kiosk can help your business to provide a more efficient and customer-friendly service. By providing customers with convenient access to digital content and services, you can create a positive customer experience that will encourage repeat visits.